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Terms & Conditions

1. Scope
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These terms apply to all services provided by Otth IT Consulting, including IT audits, strategy advisory, and project leadership.
By accepting a quotation or service agreement, the Client agrees to these Terms & Conditions.

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2. Engagement & Changes
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  • The agreement is valid upon written acceptance (signature or email confirmation).

  • Any change in scope, timing, or content of the engagement must be mutually agreed in writing.

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3. Consultant’s Obligations
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  • Deliver services with diligence, professionalism, and according to ITIL best practices.

  • Inform the Client of any risk, delay, or issue affecting the project.

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4. Client’s Obligations
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  • Provide accurate information, access, and timely feedback required for the services.

  • Actively collaborate and validate deliverables as agreed.

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5. Confidentiality
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Both parties agree to maintain confidentiality on all information exchanged during and after the engagement (for 3 years after completion).

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6. Intellectual Property
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Deliverables provided to the Client may be used for internal purposes only.
All methodologies, frameworks, and tools remain the property of Otth IT Consulting.

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7. Fees & Expenses
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  • Fees are defined in the quotation (hourly, daily, or fixed rate).

  • Reasonable travel or accommodation expenses will be reimbursed if agreed in advance.

  • Payment terms: 30 days net from invoice date.

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8. Liability
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The Consultant is only liable for direct damages caused by gross negligence or willful misconduct.
Total liability is limited to the total amount invoiced for the respective project.

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9. Term & Termination
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The agreement ends upon completion of the agreed services.
In case of early termination, the Client shall pay for the work performed and any costs incurred.

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10. Force Majeure
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Neither party shall be held responsible for delays or failure caused by force majeure (natural disasters, illness, war, major outage, etc.).

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11. Governing Law & Jurisdiction
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These Terms are governed by Swiss law.
Any dispute shall be brought before the competent courts of the Canton of Neuchâtel, unless otherwise agreed in writing.

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